Activate your store

Configure the one-time products or subscription plans you intend to sell. To activate your store, you must create at least one offering.

Navigation: In the FastSpring app > Catalog > choose Subscription Plans or One-Time Products

1. Select your product type
   Click Create Product or Create Subscription in the top-right.
2. Configure pricing and names
   Follow the steps to set up your one-time product or subscription plan.

Note: Ensure product names and unit prices exactly match the information on your public website. Our team will validate this during the store activation review.

Fulfillment actions automate the delivery of digital products immediately after a purchase. You can configure multiple actions for a single offering.

Navigation: In the FastSpring app > Catalog > Select your product > Fulfillment > + Add Fulfillment

Select the fulfillment type that best fits your product:

Note: FastSpring’s automated receipts already include relevant license and download details. Custom email fulfillments are typically not required.

FastSpring manages global tax and compliance requirements on your behalf. Providing accurate business information ensures your account is eligible for review and future payouts.

Navigation: In the FastSpring app > Click your store name (top-right) > Account Summary

1. Sign the FastSpring User Agreement
   Under the Terms and Agreement section, click USER AGREEMENT to review and digitally sign your contract.
2. Complete your tax profile
   Under the Tax Information section, click Manage Tax Information > Add Tax Information to submit your W-8 or W-9 form.
3. Prepare business verification
   Ensure you have official registration or identification documents ready for the final activation stage.

To pass the store activation review, your website must meet these transparency standards.

1. Add required legal pages
   Ensure your website includes clear links to your Terms and Conditions, Privacy Policy, and Refund Policy.
2. Match pricing and product names
   Confirm that the product names and unit prices on your website match the configurations in your FastSpring catalog.

Select the checkout type that fits your business model and technical resources. For a side-by-side feature comparison, see our Choose a checkout experience guide.

Tip: Need inspiration? View real-world FastSpring checkout examples to see what’s possible.

Note: Your store must have one Default Checkout (always a Web Checkout) to style the customer Account Management Portal where buyers manage their own subscriptions.

Confirm your checkout setup is working as configured by simulating test orders. This ensures your fulfillments and notifications fire correctly before you go live.

Navigation: In the FastSpring app > Checkouts

1. Launch your test environment
   Go to Web Checkouts > Links or Popup Checkouts > Preview to open your store checkout in Test mode.
2. Complete a successful purchase
   In your Test checkout, select the Credit/Debit card payment method and use the test success card number 4242 4242 4242 4242 with any future expiration date.
3. Verify fulfillment delivery
   Confirm that you received the customer notification email and that the license keys or downloads you configured were delivered correctly.

Next steps: For a deep dive into failure order scenarios, tax calculations, or localized payment methods, see our test orders guide.

Store activation is a collaborative process between you and your dedicated FastSpring team.

1. Contact your FastSpring representative
   Reach back out to the representative who contacted you during signup to let them know you have completed your store configuration and website preparation.
2. Complete the final review
   Your representative will walk you through the remaining requirements to activate your store, including KYC (Know Your Customer) verification.
3. Switch toLive mode
   Once approved, you can toggle your store status from Test mode to Live mode and begin processing real transactions.