Mercado Pago

Mercado Pago gives buyers from Brazil, Mexico, and Chile a secure, convenient, and local way to make payments using their preferred payment method.

FastSpring offers Mercado Pago as a payment option to buyers purchasing in the specific local currencies listed in the prerequisites section.

The sections below explain the availability, buyer flow, and technical details for Mercado Pago. Select a section or use the TOC on the right to jump ahead.

Prerequisites

To use Mercado Pago, the buyer must have an active Mercado Pago account and must purchase from one of the supported countries using the local currency listed below:

Warning: Mercado Pago is not an option for products with auto-recurring payments (subscriptions).

Customer experience

Here is the FastSpring Mercado Pago experience for buyers:

1. The buyer selects Mercado Pago as their payment option during checkout.

2. FastSpring prompts the buyer for personal details (a session is automatically created if details are already known).

   Note for Brazil: For buyers purchasing from Brazil, FastSpring collects the buyer's CPF (Cadastro de Pessoas Físicas) number, which is required by Brazilian transaction regulations.

3. FastSpring redirects the buyer to the Mercado Pago login page for authentication.

4. Once authenticated, the payment transaction is initiated.

   Time Limit: If the transaction is not completed within 60 minutes of initiation, FastSpring automatically cancels the transaction.

5. FastSpring displays a completed order confirmation.

Refunds and returns

Refunds for Mercado Pago transactions behave the same as other FastSpring refunds. FastSpring automatically returns the funds to the buyer's account. No special configuration is required to process Mercado Pago refunds.

Webhooks

FastSpring includes the following field in the order.completed webhook payload when an order is completed with Mercado Pago:

"payment": {
  "type": "mercadopago"
}

For more information on the order.completed webhook, see the Successful Orders documentation.

FAQs