Mercado Pago
FastSpring supports Mercado Pago as a payment method in Brazil, Mexico, and Chile.
Mercado Pago Availability
This feature is being rolled out in phases and may only be available for some eligible users.
Overview
Mercado Pago gives buyers from Brazil, Mexico, and Chile a secure, convenient, and local way to make payments using their preferred payment method.
FastSpring offers Mercado Pago as a payment option to buyers from the following countries and purchasing in the following currencies:
Country | Currency |
---|---|
Brazil | BRL |
Mexico | MXN |
Chile | CLP |
Prerequisites
To use Mercado Pago:
- The buyer must purchase from the countries and purchase in the currencies listed in the Mercado Pago availability table above.
- The buyer must have an active Mercado Pago account.
Warning
Mercado Pago is not a payment method option for products with auto-recurring payments.
Customer experience
Here's what the FastSpring Mercado Pago experience looks like for buyers:
- The buyer selects Mercado Pago as their payment option during checkout.
- FastSpring prompts the buyer for personal details. If FastSpring already has the buyer's details, a session is automatically created.
Info
For buyers purchasing from Brazil, we will collect the buyers' CPF (Cadastro de Pessoas Físicas) numbers, which are required for Brazilian transaction regulation.
- FastSpring redirects the buyer to the Mercado Pago login page. Here, the buyer must authenticate themselves.
- Once authenticated, the payment transaction is initiated. If it is not completed within 60 minutes, FastSpring automatically cancels the transaction.
- Once the buyer completes the payment process, FastSpring displays a completed order confirmation.
Refunds and returns
When it comes to your store, we suggest you process refunds and returns the same way you would any other transaction. FastSpring will automatically return the funds to the buyer's account.
Webhooks
FastSpring sends the following details in the order.completed
webhook payload for orders successfully completed with Mercado Pago:
"payment": {
"type": "mercadopago"
}
For more information on the order.completed
webhook, see the Successful Orders documentation.
FAQs
Can Mercado Pago be used for subscription purchases?
No. FastSpring supports Mercado Pago only for perpetual products and manual recurring purchases.
Is Mercado Pago enabled by default?
No. Mercado Pago is not automatically enabled for all FastSpring sellers. If you would like to enable it, please contact our customer support team.
Is Mercado Pago a real-time payment method?
Yes. However, customers have to authenticate themselves with Mercado Pago to complete the transaction during the payment process, which may take up to 10 minutes. FastSpring has developed an automated reconciliation process to track and complete any orders that aren't completed in real time.
Updated 22 days ago