Kakao Pay

FastSpring supports Kakao Pay as a South Korean payment method.

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Kakao Pay Availability

This feature is being rolled out in phases and may only be available for some eligible users.

Overview

Kakao Pay gives South Korean buyers a secure, convenient, and local way to make payments using their preferred app (e.g., KakaoTalk). 

FastSpring offers Kakao Pay as a payment option to South Korean buyers, who can purchase in KRW (South Korean won) and USD (United States Dollar) from all browsers and devices.

Prerequisites

To use Kakao Pay:

  • The buyer must purchase from South Korea and use KRW or USD as the transaction currency.
  • The buyer must have a Kakao balance. Buyers can always transfer their balance from their payment source to their Kakao balance.
  • The buyer must have a valid app supporting Kakao Pay (e.g., KakaoTalk) transactions.

Customer experience

Here's what the FastSpring Kakao Pay experience looks like for buyers:

  1. The buyer selects Kakao Pay as their payment option during checkout.
  2. FastSpring prompts the buyer for personal details. A session is automatically created if FastSpring already has the buyer's details.
  3. FastSpring redirects the buyer to the partner Alipay+ page, which generates a unique QR code.

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Warning

The buyer has 10 minutes to scan the QR code and complete the transaction. During this time, the transaction status is Pending payment. If the transaction is not completed within 10 minutes, FastSpring automatically cancels the transaction.

  1. Once the buyer scans the QR code and completes the payment process, FastSpring displays a completed order confirmation.
The Kakao Pay customer experience.

The Kakao Pay customer experience.

Refunds and returns

When it comes to your store, we suggest you process refunds and returns the same way you would any other transaction. FastSpring will automatically return the funds to the buyer's account.

Webhooks

FastSpring sends the following details in the order.completed webhook payload for orders successfully completed with Kakao Pay:

"payment": {
  "type": "kakaopay"
}

For more information on the order.completed webhook, see the Successful Orders documentation.

FAQs

Can Kakao Pay be used for subscription purchases?

No. FastSpring supports Kakao Pay only for perpetual products and manual recurring purchases.

Is Kakao Pay enabled by default?

No. Kakao Pay is not automatically enabled for all FastSpring sellers. If you would like to enable it, please contact our customer support team.

Is Kakao Pay a real-time payment method?

Yes. However, buyers must scan a QR code during the payment process to complete the transaction. Payment processing may take up to 10 minutes.

FastSpring has developed an automated real-time reconciliation process to track and complete unfinished orders.