Setting Up Transfers

PayPal transfers: Your PayPal email must match your FastSpring Payouts email. To change your FastSpring Payouts email, log in to FastSpring Payouts and navigate to Settings > Preferences > Notifications.
Wire transfers: If you set up a wire transfer, we recommend you send the Hyperwallet FS Relationship Letter to your bank and tell them you are expecting recurring wire transfers from this sender.
Configure your Transfer Method

  1. Under Add New Transfer Method, select your country and currency.
  2. Select a transfer method and click Continue.
  3. Enter your account details as requested, and click Continue.
  4. Carefully verify that your information is correct and click Confirm.

There are two options available initiate transfers:

  • Manual Transfer: If you want to preview FX rates before each transfer, initiate a manual transfer when you have a balance in your FastSpring Payouts account.
  • Auto Transfer: Generally preferred to maintain your current payout time frames and when you do not need to check exchange rates before each transfer.

Manual Transfer

  1. Go to your FastSpring Payouts Portal. If needed, complete steps above to configure one or more transfer methods.
  2. From the FastSpring Payouts home page, ensure your preferred transfer method is selected.
  3. Enter an Amount less than or equal to the Available Funds in your FastSpring Payouts account and click Continue.
  4. You will see a preview of any applicable fees before completing the transfer.

Auto Transfer

  1. Follow instructions to set up at least one transfer method in FastSpring Payouts.
  2. In the FastSpring Payouts portal, select Transfer to view your Transfer Center.
  1. For your desired payment method, select Action > Create Auto Transfer.

    • To modify existing auto transfer settings, select Action > Update Auto Transfer.
  2. Configure the transfer period. We recommend you select Every day.

    • If you set your auto transfer to every day, then FastSpring Payouts will initiate a transfer whenever there is a new balance in your account, which is based on your Payment Frequency.
  1. Ensure the transfer percentage adds up to 100 and click Save.
    • Optionally, select More Options to configure additional currency settings.
    • Click Confirm.