Overview of the `quote.updated` webhook

When a quote.updated event is triggered, FastSpring sends a webhook payload containing details about the updated quote. This webhook fires only when a quote's status or content changes via the FastSpring app or API. Status changes include the following:

Status	Description
Quote Accepted	Moves from open to pending payment when the prospect accepts the quote but payment has not yet been completed (e.g. invoice generated instead of clicking Pay Now.
Quote Canceled	Moves from open or pending payment to canceled; the associated order is canceled in the FastSpring app.
Quote Completed	Moves from open to completed when the prospect accepts the quote and completes payment.
Quote Expired	Moves from open to expired; after expiration you can create a new quote or extend the expiration date to complete the order.
Quote Modified via App	Indicates the quote was updated by a seller directly in the FastSpring app.
Quote Modified via API	Indicates the quote was updated by a seller using the Create a quote API endpoint.

This page provides:

A full sample payload showing a populated quote.updated webhook
A detailed table listing every payload property, including name, type, and description
Notes on when this webhook is triggered and which fields appear based on Webhook Expansion

Browse the table sections below or use the quick links to jump to a specific group of fields.

Tip: Not all fields are always included. Refer to the Payload properties table to understand when a field appears.

Webhook payload example (expansion enabled)

When a quote.updated event is triggered, the webhook sends the following JSON payload:

{
    "quote": "QUW6Z4TYTPOJDRTF5DJ7E2CVYAWA",
    "quoteName": "Quote for Company",
    "changed": 1751898709788,
    "changedInSeconds": 1751898709,
    "changedDisplay": "07/07/25",
    "changedTimeDisplay": "14:31:49 UTC",
    "type": "Assisted",
    "updatedBy": "jane.doe@company.com",
    "order": "YxMPvrxHTfiRNCl3XSCGTA",
    "order reference": "ABC123456-7891-01112",
    "order status": "COMPLETED",
    "invoiceUrl": "https://company.onfastspring.com/popup-defaultB2B/account/order/ABC123456-7891-01112/invoice/IVTBQUMZ7LKFHEFEO3ERBPZ7J2AQ",
    "Reason": "Quote Completed",
    "creator": "jane.doe@company.com",
    "quoteStatus": "COMPLETED",
    "language": "en",
    "quoteCurrency": "USD",
    "quoteUrl": "https://company.onfastspring.com/popup-defaultB2B/account/order/quote/QUW6Z4TYTPOJDRTF5DJ7E2CVYAWA",
    "live": true,
    "account": "abCdE1FGH2Hij3KLMnOpqR",
    "coupon": "TENOFF",
    "recipient": {
        "first": "Jane",
        "last": "Doe",
        "email": "jane.doe@company.com",
        "company": "ABC Company",
        "phone": "5555555555",
        "taxID": null
    },
    "address": {
        "addressLine1": "801 Garden St",
        "city": "Santa Barbara",
        "region": "California",
        "postalCode": "93101",
        "country": "US",
        "display": "801 Garden St, Santa Barbara, California, 93101, US"
    },
    "fulfillmentSetting": "ON PAYMENT",
    "notes": "This is a Note",
    "tags": {},
    "items": [
    {
        "product": "Furious Falcon",
        "quantity": 4,
        "display": "Furious Falcon",
        "subtotal": 15,
        "subtotalDisplay": "$15.0",
        "discount": "0",
        "discountDisplay": "$0"
    }
    ]
}

Navigate this webhook

The quote.updated webhook payload includes details about the completed quote, including quote metadata, related order information, timestamps, recipient details, and quoted items. Use the cards below to jump to a specific section of the property reference.

Payload properties

All fields below are included in the quote.updated webhook payload. Fields are grouped into logical categories for easier navigation.

Name	Type	Description
Quote details
quote	string	Unique identifier for the quote
quoteName	string	Display name or label for the quote
type	string	Quote type, such as `Assisted` or `Self-Service`
updatedBy	string	Email of the user who last updated the quote
Reason	string	Reason associated with this quote event, e.g., `Quote Completed`
creator	string	Email address of the user who originally created the quote
quoteStatus	string	Current status of the quote, e.g., `COMPLETED`
language	string	Two-letter ISO language code used for the quote
quoteCurrency	string	Three-letter ISO currency code of the quote
quoteUrl	string	Direct URL to view the completed quote in checkout
live	boolean	Indicates whether the quote was created in live or test mode
account	string	FastSpring account ID associated with the quote
coupon	string	Applied coupon code, if any
fulfillmentSetting	string	Specifies when fulfillment occurs, e.g., `ON PAYMENT`
notes	string	Internal note text included with the quote
tags	object	Custom tag metadata applied to the quote (usually empty by default)
Order details
order	string	Unique identifier of the order created from the quote
order reference	string	Customer-facing order reference string
order status	string	Status of the generated order, e.g., `COMPLETED`
invoiceUrl	string	Direct URL to view or download the related invoice
Timestamps
changed	number	Timestamp of the last update in milliseconds
changedInSeconds	number	Timestamp of the last update in seconds
changedDisplay	string	Human-readable date of the last change
changedTimeDisplay	string	Human-readable time of the last change with timezone
Recipient object
recipient.first	string	Recipient’s first name
recipient.last	string	Recipient’s last name
recipient.email	string	Email address of the recipient
recipient.company	string	Company name of the recipient
recipient.phone	string	Phone number of the recipient
recipient.taxID	null	Recipient’s tax ID if available
Address object
address.addressLine1	string	Primary street address line
address.city	string	City
address.region	string	Region or state
address.postalCode	string	Postal or ZIP code
address.country	string	Two-letter ISO country code
address.display	string	Formatted full address display
Items array
items	array	List of products included in the completed quote
items.product	string	Product name or identifier
items.quantity	number	Quantity of the quoted product
items.display	string	Customer-facing product display name
items.subtotal	number	Item subtotal in transaction currency
items.subtotalDisplay	string	Formatted display of item subtotal
items.discount	string	Discount amount applied to the item (numeric string)
items.discountDisplay	string	Formatted display of the item discount