FastSpring sends the fulfillment.failed webhook when one or more fulfillment actions fail after a successful payment. This may be due to insufficient licenses in a pre-generated list.

Contents of Event Payload

Name	Type	Description
product	string	Product path of the product for which fulfillment failed.
fulfillments	string	Fulfillment action ID for the action that failed – see the Fulfillments section of the product detail page in Dashboard.
type	string	Type of fulfillment.
order	string	Internal order ID of the associated order.
reference	string	Customer-facing order reference of the associated order.
account	string	FastSpring-generated customer account ID.
subscription	string	Subscription ID associated with the fulfillment, if applicable.
reason	string	Reason for the fulfillment.
quote	string	Internal quote ID of the quote associated with the fulfillment.

Example

{ 
   "product":"vision-annual-subscription",
   "quote":"[quoteID]",
   "fulfillment":"vision-annual-subscription_license_0",
   "type":"License",
   "order":"zyAQWYNITbCjKd6nF5uYmA",
   "reference":"FUR160818-9535-94173",
   "account":"uKj7izONRfanVwBL9eiG_A",
   "subscription":"-0eLPYEWRkGTrtB-tvydaw",
   "reason":"Does not have available licenses: 3, LicenseDispenser[yoiEYeJ3RnSwTghMu_oDDQ,]"
}