Changes based on your feedback:

  • Short paid orders: Historically when buyers delivered a payment that was less than the full amount due, the order would not be automatically completed, which caused several issues like delayed or stalled fulfillment. This was often related to wires where an intermediary bank was involved and charged an unforeseen fee. The default minimum is $20 or 2%, whichever is lower, but sellers can also define how much they are willing to accept below the full order value in order to streamline their operations and keep fulfillment on time and automated. We will allow this at the company level - this can be updated in the Account Summary > Product Ordering Terms section. The Order Details page will now show a Settlement Amount and a Settlement Discrepancy amount when there is a discrepancy.

Bug fixes:

  • German language: Improper capitalization of "Alle" in German popup. This has been fixed.
  • Duplicate emails: Certain buyers cited receiving duplicate order and subscription emails. This has been fixed.
  • iDeal transactions: Fixed a bug causing iDeal orders from completing automatically. One-time setup fee: One-time setup fee was shown on some manual renewal orders. This has been fixed.
  • Coupon: When a coupon discount duration is 3, sometimes the periods were not honored and extra discounted charges were made. This has been fixed.
  • PayPal button in Popup Checkout: The “Pay” button was grayed out when PayPal was selected by buyers in Canada.
  • Resuming a paused subscription: We fixed a but causing an error message that said, "Next subscription charge is not due yet" when trying to resume a paused subscription.

Features:

  • Revenue Overview analytics dashboard beta release: This is an initial release that is not yet broadly available. If you have interest in getting early access, please reach out to [email protected].

Changes based on your feedback:

  • Subscription reports: Sellers can now create subscription history reports.

Bug fixes:

  • Account Management Portal subscription management: Increasing quantity of a subscription threw unexpected errors in certain cases when clicking the “Pay Now” button. This has now been fixed. VAT checkout: We fixed a bug where the total amount was incorrect for certain tax exempt orders when a product level discount was applied.
  • VAT on shipping charges: Taxes were missing from shipping charges on certain orders in the Classic Store. VAT exemption: VAT was still being charged despite VAT exemption on certain orders when store was in gross pricing mode. This has been fixed. Popup Checkout country selector: The Popup Checkout country selector was ignoring certain settings. This has been fixed.
  • Subscription add-ons: We fixed a bug that caused an error when applying a discount to a subscription's add-on product.
  • Account Management Portal: Fixed a bug where the "View Details" link did not take the buyer to appropriate subscription when the subscription was on page 2, 3, etc. Coupon: Fixed a bug that occurred when applying a coupon with discount duration = 0 to a subscription shows undiscounted price.
  • German language: "Test2" appeared on language box when Deutsch was set as the preferred language. This has been fixed.
  • Features:
  • SEPA: Give European buyers what they want! SEPA is one of the most popular payment methods across Europe, and it is now available in 9 countries through your FastSpring checkout: Germany, Austria, France, Belgium, Netherlands, Lithuania, Estonia and Portugal. Learn more here.
  • Risk improvements: Added new data points that we feed into our machine learning risk model, so that we reduce the number of false positives.
    Changes based on your feedback:
  • Withholding Tax API: The GET /Orders API did not contain withholding information. We added withholding information to the GET /orders API responses. We are supporting the multiple iterations of the API - product path, date range, product path & date range; end date; and with returns only. If there was no tax withholding, we are still adding a boolean that says taxWithholding = FALSE; but not including any other data such as currency, amount, or percentage.
    Withholding Tax for refunds: Sellers can now understand if a refund has Withholding Tax associated with it via webhook. We added a Withholding area to the return.created webhook. It includes a boolean about whether the return has withholding or not; if the boolean is True, we will include currency, amount, and percentage rate. If it's False, we'll just include the boolean indicating that TaxWithholding is FALSE.

Features:

  • Fallback logic: Improved our fallback logic to improve approval rates.

Changes to keep you compliant:

  • Mexico invoice disclosure: We are now supporting a requirement to show the VAT ID on all invoices whenever the buyer's address is in Mexico. We now display our Mexican VAT ID just under our Vendor information on applicable invoices.

Bug fixes:

  • Paypal: PayPal was not appearing as a payment method option for buyers in countries outside Europe. This has been fixed.
  • Digital Invoicing quote translation: The word “QUOTE” at the top of a quote was translated to “ANGEBOTS” in German. “Angebots” is plural, “Angebot” is the correct translation. This has been fixed.
  • Email notifications: There were instances where multiple email notifications were being sent to buyers when only one was needed. This has been fixed.