November 2022: FastSpring Product Updates

Reporting and Analytics:

We have officially launched our new Reporting and Analytics Dashboards and new Data API! Now, FastSpring offers two new dedicated Dashboards: Revenue Overview and Subscription Overview in addition to a new Data API. With our new Dashboards you now have the ability to quickly analyze sales by product, country, or coupon, uncover drivers of MRR trends, track churn more closely, and understand customer lifetime value behavior at a glance. With the new Data API you can programmatically pull data into your internal data warehouse and leverage your reporting tool of choice.

For more information, check out our product page and documentation for both the Dashboards and API.

Embedded Checkout:

Embedded Checkout is live for all FastSpring sellers! Now, sellers have the ability to add an inline checkout experience to product or pricing pages or your subscription sign-up page. We’ve also added deeper branding support with CSS overrides. CSS overrides can be enabled upon request from [email protected].

Documentation around our Embedded Checkout capabilities is available here. We’ve also updated our checkout overview on our website and highly recommend you go take a look here!

Trial Without Payment:

Free trials are a key customer acquisition strategy and FastSpring continues to iterate on our ability to support free trials, including trials without the need for an upfront payment method. To better support buyer and seller workflows, we now have the ability to Reactivate inactive subscriptions directly within the platform. Now, there’s no need for a buyer to create a new ticket to continue their subscription. Instead, they can do it directly from the Account Management Portal at any time.

You can find specifics of how to set up a free trial without payment required here. If you have questions around our subscription capabilities, we’ve got all you need to know here.

Canada Tax Regulation

Whenever it comes to the ever-changing world of global taxes, we have you covered. We’ve recently made a few changes to ensure compliance with updated tax regulations in Canada. Specifically, FastSpring has updated its systems to accurately reflect GST/HST for all applicable products and subscriptions in Canada. As a part of that, we have updated our systems to collect zip/postal codes from all orders in Canada. It is now required for all Canadian purchasers to provide a zip code in the checkout.