New Features & Improvements
- Starting Jan 1, 2021, all ecommerce transactions in the European Economic Area (EEA) will be eligible for Strong Customer Authentication (SCA). European buyers will only be affected if their issuing bank requires them to go through the SCA flow for a specific transaction. If this is the case, they may be required to enter 2-factor authentication to complete their purchase.
FastSpring is fully prepared to support these changes on the seller’s behalf and deliver a seamless experience for buyers. FastSpring sellers do not have to take any additional action to be compliant.
- On January 6, we released code that allows our seller onboarding experience to respond much more quickly to things sellers do in Dashboard. Now, when a seller creates a product, our system is updated almost immediately. It used to take 15 minutes or more. This led to a disjoined experience. Now, with immediate updates, our seller onboarding experience stays aligned with the seller’s actions.
FastSpring Quoting Update
Improvements
- Quotes will now display your store's logo in the top right corner, similar to invoices.
The Notes field will now respect line breaks and display proper formatting on the buyer-facing Quote. - Added a sources filter to the Orders list so that you can filter for only quote-driven or only ecommerce-driven orders.
- When creating a Quote, the product dropdown is now alphabetized to make it easier to find specific products.
- When creating a Quote, the product field will now ignore special characters when searching (so you can search for “FastSpring Maintenance” and “FastSpring® Maintenance” will appear in the results).
- Postal Code is no longer required to create a Quote for a buyer in the US or Canada. Instead, we will check for complete address information when clicking “Generate Invoice” since this is when the postal code is actually required to calculate tax for the order.
When creating a Quote in a non-USD currency, we will now update the product price to reflect the product list price in that currency. Note that if a list price isn't defined in the desired quote currency (see below), we will default to the USD price.
Fixes:
- Fixed an issue causing the Quote page to show "You haven't created any quotes" when there are no quotes that fall within the default date range (past 7 days). We also updated the default date range to show all dates.
- Fixed an issue causing “Invoice” not to be displayed as an option when checking out on a quote that contains a subscription. Invoice will now be displayed as an option, as expected.
Fixed an issue causing some email variables not to be populated in some customer-facing emails (i.e. nextChargeDateDisplay and nextChargeTotalDisplay) - Fixed an issue preventing tags from being passed from the Quote to the resulting order. Custom Tags should now work as expected on Quotes.
Fixed an issue causing “null” to be displayed in the address fields on checkout if they were not provided on the quote. Now the fields will simply be blank, as expected.
Coming Soon:
- Automatically apply product-level discounts when creating a Quote.
- Fix for Net/Gross pricing display issues for some country/currency combinations.
- Fix for pricing display issues when adding a VAT ID to remove tax from a Quote.
- Fix for Fulfillment on Quote Acceptance not working when generating invoice via dashboard.
- Increase character limit of Notes field to 5000 characters.
Bugs & Fixes
- We have made several Japanese translation improvements for the Popup and Web Storefronts.
- If we go to Sales → Subscription → and then the Charges tab in the app and create a report with one of the following filters; Created, Live, Product or Date Range, a bug was discovered that prevented the results of the report from reflecting the selected filters. This bug has been fixed.
- We have removed the ability for customers to change their settings. This should only be done by a FastSpring admin, and that ability remains.
- We have updated the verbiage under the logo to now reflect the correct verbiage "Sold and Fulfilled by FastSpring an authorized reseller", with a link to the Purchasing through Fastspring page.