added
May 2023: FastSpring Product Updates
over 1 year ago
Chargeback Overview Dashboard
We’re excited to announce the first of many improvements to FastSpring’s chargeback management capabilities, the Chargeback Overview Dashboard.
This dashboard will help you see, react to, and control your chargebacks. We’ve designed it to fit into your daily flow and deliver up information in an easy-to-understand format. With our new Chargeback Overview Dashboard, monitor chargebacks in near real time, react faster, and prevent fraud.
A few feature highlights:
- Chargeback Rate Meter: shows you your chargeback rate and helps you see at-a-glance how close you are to:
- Penalty: Fee charged for being over chargeback threshold
- Termination: Payments are turned off
- Chargeback Breakdown by Product: shows you what products are leading to chargebacks
- Chargeback Log: a comprehensive record of your most recent chargebacks - this is what helps you take action on a daily basis