FastSpring AppAPI ReferenceWebhooksJavaScript LibraryChangelogFastSpring.com
Changelog
Sign In
Back to All
added

February 25, 2021: FastSpring Product Updates

over 3 years ago

New Features & Improvements
Taxes and Tax Exemptions

  • We made improvements to the mobile experience. When viewing our VAT/GST tool-tip, it was getting cut off on smaller screen sizes. This has been fixed.
  • We fixed an issue where buyers who were checking out with a free trial product weren’t able to enter their VAT ID.
  • We made changes to taxes for India on Classic. Orders in India, but in USD on the Classic store were charging unusual tax amounts. This was causing pain for our buyers, and driving cases to our Support team. This has been fixed. Indian orders in USD should assess appropriate tax.
  • We fixed the taxation in South Africa and Russia. We were allowing users to enter their VAT # and were then exempting their tax. However, those two locales do not allow tax exemption by the seller; instead, it is handled internally between the buyer and their taxing authority. This has been fixed, we now assess taxes for South African and Russian buyers appropriately.
  • If VAT Exempt buyer also has a discount on their cart, their tax is being displayed incorrectly. This has been fixed.
  • VAT Exemption was not being applied to subscription add-ons. When a customer has a subscription addon AND should be exempt from VAT, we are still charging VAT. This has been fixed.
  • Buyers with orders that were VAT Exempt and in Gross pricing mode who then made a negative change to their order were having incorrect pro-ration. This is now fixed and the proration amount should be correct.

Update on Fastspring Quoting Functionality

  • We made searching for products simpler when creating or editing a quote. It used to be that you couldn’t search by the product path. We have enabled search by product path to give sellers more flexibility when creating or editing a quote and searching for the right product to enter into the quote.
  • We updated the max quote length. When creating a quote, sellers were limited to only 1000 in the notes field. We have expanded that to 5000 and added an indicator of how many characters are in the field.
  • Users who have Quotes enabled can now filter their Orders by Quote Based or Non-Quote Based Orders, or All Orders. This provides sellers the ability to see their quote-only orders, their non-quote orders, or all their orders.
  • When generating an invoice via our dashboard from an open quote, fulfillment upon quote acceptance wasn’t working as expected. Fixed. Now sellers can hit “Generate Invoice” for stores that Fulfill upon Quote Acceptance and use License Generator. This unlocks the capability for sellers to confidently use “Generate Invoice” for their customers when they want to fulfill on quote Acceptance.
  • We have updated some of the look and feel of parts of our quote flows, including the products drop-down when sellers are creating the quote; as well as the language selector when buyers/prospects are looking at their quotes. This will result in a better experience for both our sellers and buyers.

Bugs & Fixes

  • We fixed an issue where manual subscriptions were not offering Wire/PO as a payment option. In our continuous drive to provide our buyers with the most options to pay in order to increase our seller conversion rate, we wanted to remove any roadblocks that were preventing buyers from completing a sale. We had identified a case where when there was a manual subscription, buyers were not presented with Wire or Purchase Order (Invoice) as a payment option. Now that this is fixed, buyers will see Wire or Purchase Order (Invoice) as a payment option - even when their order contains a manual subscription.
  • We fixed an issue for Buyers using Firefox were experiencing difficulties when purchasing a .zip or .bz2 file. There was a bug where the download would not start. Fixed - Firefox users can now purchase .zip or .bz2 files and the download will begin upon completion of checkout.
  • When a buyer checked out from the Account Management Portal, we would say “You will be charged XXX for the upgrade”; however that was not taking into account pro-ration logic. We have updated the verbiage to now say: “You will be charged the prorated amount for this plan change today and xxx upon rebill”. Should reduce confusion at checkout.
  • In the Popup checkout experience, bundles were not displaying accurately on the cart. Products were being added to the cart individually, instead of as an entire bundle. This would cause fulfillment to not work as intended. This has been fixed.
  • Some Taiwanese orders were not receiving the email receipt of their purchase. This is especially important in Taiwan, as the receipt can be used to enter a lottery sponsored by the Taiwanese government for Taiwanese taxpayers. Fixed - now all buyers in Taiwan should receive email receipts for all of their orders.