August 2022: FastSpring Product Updates

Checkout Flows:

As we continue to optimize our checkout experiences, we have cleaned up duplicate code to ensure that we can deliver an exceptional checkout experience for current and future checkout features. We have also added the ability for buyers to enter a custom amount for purchase of an item or to use the + and - buttons to increase or decrease quantity. This ensures that buyers with larger orders can easily convert with their desired amount of items purchased.

Trial With and Without Payment:

In the months since we released Trial Without Payment, we continue to optimize and add new features to ensure that sellers have the best experience when creating free trials on the FastSpring platform. To support this, we have made the following changes:

Free Trials:

• Added support for sellers to run free trial transactions in test mode.
• Updated the CTA button to say “Start Free Trial”
• Added the ability for buyers to pay now or pay later in the account management portal during the trial period.
• Updated notification to include both buyer and seller when a free trial is started.
  Fixed an issue in which sellers were able to add a free trial under subscriptions that required a one-time setup fee.
• Updated our web storefront to ensure that when using a free trial in web storefront, buyers aren’t asked to save payment information.
• Updated free trials to ensure that buyers can easily update their payment information in the account management portal when moving to a paid trial.

Paid Trials:

• Optimized configurations to clarify the price of a paid trial when that trial is greater than zero.
• Changed display language for when a coupon would decrease the price of a paid trial to less than zero to say “Free”